SHIPPING
Shipping Policy
Thank you for shopping with FocusMind
Order Processing
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Time
Orders are typically delivered within 7–15 business days. Delivery times may vary depending on your location, customs procedures, weather conditions, and courier delays.
Shipping Cost
We currently offer free shipping unless stated otherwise at checkout.
Tracking Information
If tracking is available for your order, tracking details will be sent once your order has been processed and shipped.
Shipping Delays
Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to factors outside our control, including customs, carrier disruptions, or high seasonal demand.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Orders
If your order arrives damaged or appears lost in transit, please contact us at support@thefocusmind.com within 7 days of the expected delivery date or delivery confirmation.
Contact Us
If you have any questions about shipping, please contact us at:
support@thefocusmind.com